Resume for John Reynolds

View my online resume, below. Or, download my resume document file—in Adobe Acrobat® or Microsoft Word® format—from the See also... links, located on the right.

Objectives

Provide technical documentation support for engineering, instrumentation, information technology, manufacturing, and oil & gas industries.

Professional Summary

• Documentation and Analysis skills that are competent, creative, and multi-faceted
• Web site production experience with graphics, content, site management, and coding
• Excellent technical knowledge of computer, software, and instrumentation systems
• Reliable and conscientious: able to complete projects with minimal supervision
• Well organized: all work archived with complete tracking of revision levels
• Easy rapport with people from all professional levels and diverse backgrounds

Accomplishments

Documentation and Analysis

Central agent of design, layout and/or writing for the following:

• Business requirements for software design
• Software and instrumentation manuals
• Online help (Windows Help / HTML Help)
• Flowcharts, diagrams, and technical illustrations
• Presentation kits, overheads
• Technical forum minutes
• Newsletters
• Quick reference guides

• Allaire Homesite
• Macromedia Dreamweaver
• NetObjects TeamFusion, Authoring Server
• RoboHelp and RoboHTML
• Macromedia Fireworks
• Microsoft Visio
• Adobe Acrobat
• FrameMaker
• Microsoft Word
• WordPerfect
• Microsoft Access

Web Site Production

Central content developer, operator for intranet web site startup and maintenance at PG&E Energy Trading:

• Implemented site structure and design
• Identified and maintained department contacts for content development, approval
• Improved site navigation with JavaScript rollovers, pop-ups
• Made custom graphics as needed
• Converted Java routines to ASP web forms
• Coordinated site transfer to new server location(s)

Excellent Technical Knowledge

Developed these custom Microsoft Access database applications for web site efficiency and document tracking:

• Webmaster's File Mover
• Web Site Changes Log
• Outlook Interceptor (unattended file posting to web site)
• Doc-Logs (document numbering, version tracking)

Improved skills by attending these training seminars:

• Web Development with ASP (DuraSoft), 5-day, March 2002.
• C++ for Non-C Programmers (Batky-Howell), 5-day, January 2002.
• Creating, Managing a Web Server Using Microsoft IIS 4 (Digital Consulting & Software), 3-day, December 1999.
• Using NetObjects TeamFusion and NetObjects Authoring Server (Core Software), 2-day, June 1999.
• Programming / Advanced Programming Microsoft Access 97 (Applications Developers), 5-day, September 1998.

Self-taught expertise with MS-Access database application development, Visual Basic for Applications (VBA) and VBScript programming, HTML, Windows Scripting Host, Windows operating system, DOS commands, and batch files.

Work experience includes exposure to multiple industries: computer manufacturing and support, energy commodities trading, oil and gas transfer instrumentation, safety engineering, computer repair, electronics, biomedical, and oil and gas exploration.

Reliable and Conscientious

Excellent job performance appraisals. Minimal supervision needed for work with web site startup and maintenance, product development teams, safety engineering forums, documentation research, and newsletter startups.

Well Organized

Developed and maintained databases (Q&A, Paradox, and MS-Access) for tracking documentation revisions and components. Always maintained orderly system of backing up source files, revision markups, and contacts notes.

Easy Rapport

Comfortable with interviewing experts in multiple disciplines (including administration and supervisory staff, software developers, and engineering staff) for producing software specifications and business requirements, coordinating web site content, development of end user documentation, and production of technical forum minutes.

Education

College Graduation

• A.A.S. Electronics Engineering Technology, Biomedical (4.0 GPA) - Houston Community College, Houston, Texas, 1988
• B.S. Biology - Kent State University, Kent, Ohio, 1977

Additional Documentation Courses - College Level

University of Houston - Downtown, Houston, Texas:

• Business and Technical Report Writing
• Advanced Business and Technical Report Writing
• Editing, Rewriting, and Copyreading
• Advanced English Grammar for Writers

Houston Community College, Houston, Texas:

• Word Processing (WordPerfect)
• Electronic Publishing (Ventura Publisher)
• Beginning C Programming

Work History

12 years experience in documentation:

• 2002-2003: Freelance and Contract, Houston, TX: Technical Writer and Developer for projects: (a) assembly, disassembly manual for directional drilling steering tool; (b) Perl-CGI web application for secure document download; (c) online [HTML] help user guide for software analyzing projected cash flow of oil & gas leases; (d) document transfers from MS-Word to FrameMaker 6 and 7; (e) manufacturing assembly and test procedures for 3-dimensional induction logging wireline tool
• 2001-2002: BMC Software, Houston, TX: Technical Writer for software user documentation, online help (for managing Windows cluster server systems)
• 2000-2001: Compaq Computers - Consumer Support, Cypress, TX: Technical Writer and Business Analyst for new system development and implementation (web-based customer relations management software)
• 1999-2000: PG&E Energy Trading, Houston, TX: Intranet Webmaster for energy commodities trading company
• 1994-1999: Daniel Industries, Houston, TX: Technical Writer for developers of oil and gas transfer instrumentation and software
• 1992-1994: Calspan - Arvin Industries, NASA - Johnson Space Center, TX: Technical Writer for space shuttle payload safety review board
• 1990-1992: Texas Children's Hospital, Houston, TX: Documentation Specialist for hospital information services
• 1988-1990: Texas Children's Hospital: PC Repair Technician for hospital offices and labs
• 1987-1988: Houston Community College: Full-time student in biomedical electronics program
• 1978-1986: IMCO Services / M-I Drilling Fluids, Houston, TX: Field Representative (mud engineer) for oilfield drilling fluids company

Professional Organization

Society for Technical Communication (STC)

Member of Houston chapter since 1991. Served as treasurer for 3 years (1994 to 1996), web site administrator for 2 years (1997 to 1998), and membership database manager for 4 years (1999 to 2003).