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Work Experience > 1990-1992: Texas Children's Hospital, IS
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1990-1992: Texas Children's Hospital - Information Services (IS), Houston, TX
Permanent staff position with Information Services (IS) department, as Documentation Specialist
Summary
Documentation Specialist for hospital information services
Major Assignments
- Produce and manage distribution of an educational, personal computer (PC) skills newsletter targeted toward hospital administrative staff
- Produce and manage distribution of a promotional newsletter that informed hospital staff about the features of a new, major hospital information management system and the progress made toward its installation and deployment
- Provide graphics and desktop publishing support for other documentation produced by IS department staff
Significant Accomplishments
- Developed logos, layout, graphics, and titling for two new newsletters: Ready, Set, Connect and H.I.S. Hardcopy
- Performed all the steps needed to ensure newsletters contained significant content, and were reproduced and distributed to a circulation of approximately 600 recipients
- Wrote newsletter articles that addressed topics about DOS command line skills, PC maintenance, virus issues, and related subjects
- Built databases for tracking volunteer writers, newsletter distribution mailing list, hospital forms, PC class attendance and records
- Worked with another desktop support person to produce an educational class for hospital administrative staff, informing them of newly discovered computer "viruses", virus-infection symptoms, and preventive measures
- Developed charts, graphs, and other illustrations for computer training presentations and instructional materials
- Developed new skills in desktop publishing and computer graphics production
- Developed new skills in newsletter layout, rudimentary graphic design
- Developed new skills in Ventura Publisher use
- Developed new skills in Arts & Letters use
- Developed new skills in Symantec Q&A use
- Improved skills in WordPerfect use, including new skills in macro coding
- Increased knowledge of computer and network systems
Skills and Software Tools
Commonly used software:
- Ventura Publisher 3 for DOS
- Arts & Letters for Windows 3
- WordPerfect 5 for DOS
- Harvard Graphics for DOS
Commonly practiced skills:
- Collaboration with volunteer newsletter article writers for drafting, revising, and approval
- Editing
- Graphics design and production
- Desktop publishing
Additional software and skills:
- Q&A for DOS by Symantec (database)
- Hijaak (screen capture / graphics conversion)
Training
Classroom courses:
- "C" Programming Language I (Houston Community College), Fall semester 1991
- Effective Technical Writing (SOLUTIONS for Documentation & Training Needs), 2-day, March 1991
- Introduction to Desktop Publishing with Ventura Publisher (Houston Community College), Fall semester 1990
- How to Write, Design, and Edit Newsletters (Business & Professional Research Institute), 1-day, August 1990
Self-study:
- WordPerfect 5.1 Macros and Templates by Gordon McComb, copyright 1990, Bantam Books, ISBN: 0-553-34875-2
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